Errors Record Information
Every message sent with Publisher that triggered an error is logged in the pom-errors log files. All kinds of errors can occur while sending email, from hitting mailing limits to invalid email addresses. Each record in these logfiles represents such an error and contains the known information about the error. You can read more about errors, or bounces, in this article. You can download the content of these files in CSV, JSON, and XML format using the REST logfiles API, or the dashboard. These log files contain the following data in the respective order:
| Data | Description |
|---|---|
| id | The ID of the message that triggered the error |
| time | The time when the error was reported to us |
| type | The type of error |
| status | The status of the error |
| description | The description of the error |
| code | The error code |
| content | The content of the error message |
| The email address to which the original message was sent | |
| tags | The tags of the message (semicolon separated |
| senderdomain | The sender domain name that was used |
| groupid | The group ID the mail belonged to |
| profile | The ID of the profile |
| subprofile | The ID of the subprofile |
| template | The ID of the used template |
| document | The ID of the used document |
Other logfile names
- Marketing Suite general log
- Marketing Suite abuse log
- Marketing Suite click log
- Marketing Suite delivery log
- Marketing Suite error log
- Marketing Suite impressions log
- Marketing Suite retry log
- Marketing Suite unsubscribe log
- Publisher general log
- Publisher abuse log
- Publisher clicks (new style) log
- Publisher clicks (old style) log
- Publisher delivery log
- Publisher impressions log
- Publisher retry log
- Publisher unsubscribe log