Follow up manager

Set triggers and follow-ups to build fully automated email campaigns based on data and behavior.

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Follow up manager

Building blocks for automated email campaigns

With the follow-up manager you can easily design automated email campaigns using drop-and-drop. You can customize follow-up actions based on customer interactions such as a click in an email or a viewed webpage. This way every customer receives the right message at the right time.

Triggers

Triggers

Activate automatic campaigns as a result of a click, impression or database change.

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Decisions

Decisions

Check for specific behavior such as order data or viewed web pages before performing a follow-up.

Action

Take action

You can easily set which follow-up action should take place. This way you can automatically send personalized emails or update customer profiles.

JavaScript

JavaScript

You can develop advanced follow-ups using JavaScript. We have already prepared some scripts for you.

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Send SMS

You can easily link SMS to your marketing campaigns in the automation module.

A/B testing

Randomly split the flow into multiple branches, for example for A/B testing.

Check email interaction

You can check if there has been any interaction with the sent mailing.

Limited number of executions

Limit the number of times the follow-up action is executed.

MaxiAxi achieves 705% growth in email marketing

MaxiAxi has achieved a 705% growth in turnover from their email channel in just four years. They did this by creating a good link and then setting up automatic campaigns in the customer journey in phases.

Example customer journey

You can combine the different elements to set up automatic email campaigns, for example the cross-sell campaign below.