Rrules are sets of rules that capture a pattern. In Copernica they can be used to send mailings periodically, for example once every two weeks. They can also be used to schedule periodic imports and exports. RRules are part of the iCalendar...
This week we're installing HTTPS certificates for the tracking domains of all our customers. We use the Let's Encrypt API to get a certificate for every registered sender domain. This allows us...
Users who've used the Copernica SOAP API to construct URL's to share emailing statistics should take notice. We've made a change to the SOAP API that could require that you make changes to your...
A couple of years ago I encountered a PHP framework that claimed to be based on the “Model View Controller” (MVC) pattern for the first time. When I heard about this, I was seriously surprised because PHP is not at all an...
Logging on and managing users, accounts and company information in Copernica can sometimes be confusing. Copernica is not a simple single-user system, but a multi-user, multi-account and multi-company environment. In this...
We recently introduced a number of changes to our incident system. We have almost completely rewritten the system "under the hood" so that it is now fully integrated in the Copernica architecture. As a result of the changes,...
At Copernica we have split up the development process in a number of steps to ensure that all things we do are well tested before they reach the production phase. The work has essentially been split up in the following...
To provide the performance and high availability that Copernica.com customers expect, we run a cluster of (many) physical servers. With a few exceptions, all these servers are multi-CPU blades with a large amount of memory, that are the host of...
At Copernica we use a cluster of Dell EqualLogic SAN devices as storage backend for our database servers. To get the best possible performance from MySQL running on a SAN we have spent quite some time on configuring the database servers for low...
We will soon replace the email library of Copernica Marketing Software. This library is responsible for both generating MIME messages (it turns an email object into a string) and for doing the opposite: to parse MIME strings into useful...
Among the many things that we do at the Copernica R&D department is the transition to a new object model. Our software has (of course) a layered architecture in which the user interface, the data storage layer and the object model are all...
An overview of improvements you can make while using the SOAP API to connect to Copernica Marketing Software.