Learning how to use Copernica

by Walter van der Scheer Jeroen Bizot

Quite often we get questions from marketers who can see Copernica working for them, but don't know yet where to start. In our experience, building an understanding of the software is key. As we have loads of experience in this with our users, getting you to feel comfortable in using the software is no sweat at all.

With all the available information and training opportunities on offer, learning to use the software (better) is a piece of cake. Here they are in random order:

Video tutorials

To the point, very clear and available 24/7, the available video tutorials make for an ideal way to get accustomed to all the features of Copernica Marketing Software. Understanding your busy work schedule, we have made sure that the recordings will deliver the maximum amount of information in a minimum amount of time. So sit back, relax a bit and improve your Copernica skills with the video tutorials.

Training

Do you prefer the personal touch? Marketing is about getting personal, after all. Regularly, Copernica organizes free training throughout the country. Not only we look forward to welcoming you at our Manchester office, our partners gladly open their doors for you to attend a training at their inspiring offices as well. Besides the Fundamental training you can also attend the Advanced training. The Fundamental training provides a good understanding of the general structure and features, as well as equips you to send your first mailing. The Advanced training is a must for any ambitious marketer with advanced campaigns on his mind.

Certifications

After viewing the video tutorials and/or attending one of the trainings, it is time to test your knowledge by doing the Fundamental or Advanced test. Passed the test? Then you can call yourself a Certified Copernica User! There's two seperate tests available: Fundamental and Advanced. The Advanced test is available right after certifying as a Fundamental user.

Help documentation

Online documentation Copernica The extensive help documentation provides a reliable guide. In the documentation you find answers to the most frequently asked questions and an explanation of the features of Copernica Marketing Software.

Check list before sending

We all know that after hitting the send-button there's no way back. Especially the first time, we know this can be an exciting moment. Again, just rely on Copernica's expertise. We have created a clear checklist for sending your (first) mailing. By ticking off the points on the list, you make sure that all important aspects are looked after, and that sending campaigns with Copernica Marketing Software is a great experience. Copernica Support

Despite all of the available information on Copernica.com, still get the feeling you're somewhat lost? No worries, Copernica Support is available throughout. Simply mail your question or remark to the Support department and Copernica takes care of it. As you see getting the most out of Copernica Marketing Software is easy and within reach for any marketer. Becoming a marketing hero has never been so easy!